METS consumer protection encompasses the following policies to ensure the rights of consumers are taken into account and protected in accordance with all relevant legislation and regulatory authorities;
The Smart and Skilled Consumer Protection Strategy can be found here.
Smart and Skilled customer support: 1300 772 104
State Training Services offices: 13 28 11
Email: enquiries@smartandskilled.nsw.gov.au
For more information regarding State Training Services’ Complaints and disputes handling process, click here.